PADERBORN, Germany — How high are the costs for a bank’s self-service infrastructure over the entire product lifecycle? A new analysis tool from Wincor Nixdorf provides the answer. It calculates and analyzes the costs of implementing, maintaining and operating complex self-service solutions made up of hardware, software and services.

The tool – ToCOSS: Total Cost of Ownership for Self-Service Retail Banking – examines costs for everything from end-user devices to central systems in the background. It outlines a number of investment scenarios built around an array of parameters. Based on factors that include the cost of acquiring new hardware or software, integration costs, the expense of operating the data center or maintaining and monitoring the various systems, for example, ToCOSS then calculates the costs for the entire product lifecycle of a self-service network, known as total cost of ownership (TCO).

The new tool helps banks forecast what impact migration to new multivendor applications or integration in multichannel architectures will have on TCO. The bank’s IT managers can then base their decisions on solid analyses. The TCO analysis delivers investment protection, creates cost transparency and identifies savings potential.